Privacy policy 

 You may want to put the kettle on for this

You may want to put the kettle on for this

 
 

Privacy policy

The short version is I will respect your information as if it were my very own. For the fine detail, please read on! 

SECTION 1 – WHAT DO I DO WITH YOUR INFORMATION?

When you attend a session or class or make an enquiry, as part of the process, I collect the personal information you give me which may include things such as your name, address, phone number and email address and, in the case of a treatment session booking or yoga class, any other information required to treat or teach you safely and effectively. Taking a health and lifestyle history is required by law for the treatments I offer as is retaining and securely maintaining your records for 7 years past the date of your last session. 

All client information is stored in accordance with GDPR guidelines (and always has been!). I use a secure online service called IntakeQ for intake forms and appointment reminders and only store your information online and protected by a password on that website and a second password on my laptop. You will be sent a password protected link to complete your intake form. 

SECTION 2 – CONSENT

How do you get my consent?

When you provide me with personal information to complete a transaction, book a session or class or send a query, I imply that you consent to my collecting it and using it for that specific reason only.

If I ask for your personal information for another reason, like marketing, I will either ask you directly for your expressed consent, or provide you with an opportunity to say no. You can unsubscribe at any time - I will be sad to see you go but promise to let you leave gracefully!

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for me to contact you anytime, for the continued collection, use or disclosure of your information by contacting me. You can email me at hello@devahealingarts.com or go old school and mail me c/o Dublin Holistic Centre, 28 South William Street, Dublin 2, Ireland

Email marketing

With your permission, I may send you emails about my practice, new treatments and classes and other updates. Very occasionally, I promise! If you prefer not to receive this at all you can unsubscribe at any time by contacting me using the details at the end of this policy. 

SECTION 3 – DISCLOSURE

I will not in the normal course of events ever share your personal information. I will never ever  sell your personal information - seriously, who does that?!

However I may need to disclose your personal information if required to by law or in the unlikely event you violate the terms of our agreement. You won't do that so we are good!

The only other time your personal information may be shared is if you expressly ask me to and grant permission in writing - as an example, if you need your doctor's consent for a treatment I will write to them to obtain this or generally provide you with the form with your details to have reviewed and signed. 

SECTION 4 – PAYMENT

If you choose a direct payment gateway (Paypal or Stripe) to complete your payment, then your credit card data is encrypted. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your card data is deleted. I use Paypal and Stripe and never hold any payment details myself. They have their own privacy policies in respect to the information I am required to provide to them for your transactions which you can view on their websites.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers I use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to me.

However, as mentioned above certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information I am required to provide to them for your transactions. For these providers (Paypal and Stripe as payment gateways and IntakeQ for intake forms and appointment reminders),  please read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or me. So if you decide to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Ireland and your transaction is processed by a payment gateway located in the Canada, then your personal information used in completing that transaction may be subject to disclosure under Canadian legislation.

Once you leave my website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or this website’s Terms and Conditions.

If you click on the Social Media links from this website, Deva Healing Arts, please be aware that their privacy policies apply. This includes Facebook, Instagram and Pinterest all of which I very rarely have time to post on! 

Links

When you click on links on my site, they may direct you away from this site. I am not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, I take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide your credit card information via Paypal or Stripe, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, I follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

(I hope you have one with that tea if you have read this far - you are doing great!)

 This site uses cookies, small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for favourites and shopping carts, and provide anonymised tracking data to applications like Google Analytics.

You may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

(Please don't ask me how - I am not technical!!)

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or country of residence, or that you are the age of majority in your state or country of residence and you have given us your consent to allow any of your minor dependents to use this site. All children seen as clients will need to have the consent of a parent and guardian and to understand that any follow up notes will be sent to the responsible adult. 

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it. 

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information I have about you, register a complaint, or just want even more information please do get in touch at hello@devahealingarts.com and I will do my best to help in a reasonable time frame!

Thank you for reading and being generally awesome! :)